As a charitable housing association, providing homes that our customers can be proud of is at the heart of everything we do. Each year we publish our Residents’ Report to give our customers a summary of our yearly performance, how we’ve been investing in their homes, and how we plan to continue improving our services. We also share feedback from some of our residents and provide an insight into the important work that our staff and Tenants’ Panel do.
Our report is digital-first and accessible on all devices including phones and laptops.